@Olof, @Fredrik, just PM’d Dropbox link for savegame demonstrating pax still stuck at Subways after 25.4-2 update. Since we don’t have Jira access to add to bug reports, I didn’t want to open another duplicate report.
Also shows pax stuck in restrooms. There are about 4200 i the Pathfinding Queue; the number is rising.
Sidebar: there’s a red Not-Manned icon on all my Security Checkpoints. Yet, there are four Security staff at each. Mmmm… Restaurants remain unmanned, of course, despite having one manned shift already.
To make it clear for the future, after confirming this with the devs:
All saves should be presented as attachment to a Jira issue. That way the devs have 1 source where they can get the saves from, at the time they need it, without having to worry it no longer being available.
Only when they specifically asked to send a save by other means, should you do so
As of the last two experimental hotfix updates, my airport is DOA.
– Passengers are stuck in the Subway and restrooms.
– Positions not manned despite having lots of staff for those.
– Contractors failing to start start work, or starting after a long time; despite having contractors next to locations to demolish.
– Baggage continues to fail, both departing and arrival.
– Passengers not checking in at Checkins.
– Clicking the Boarding Desks shows “No FLights Scheduled”. Yet, there are aircraft at the Stands. Clicking on the Boarding Desks indicates no passengers in terminal for the flight. However, the info box for the Boarding Desks also indicates “Cannot clear or change stand connection while there are active flights”
– Clumps of passengers standing in front of Boarding Desks. Just standing there.
I’m sorry, guys, but previous experimental rollouts have not had as many new bugs introduced as these last two hotfixes.
Yeah, I know. It’s called “experimental” for a reason.
Similar issue with passengers walking through walls, but it’s a bit different from yours. Passengers walk from the buss stop, walk through walls/shelves/sinks/toilets/etc and when they ‘hit’ a bench/seat they stop and find their path. Not 100% sure if it is only when they encounter a bench/seat/etc, have to do some more investigation.
During the night these people are completely black until they encounter a bench and then turn into ‘illuminated’ people again and continue their path way, during day time they look normal.
Also something strange is happening in lighting for the subway, during the night they are just black holes. When I select an item to build and get the flashlight around the item, the subway’s are visible again. During the day they are just to be seen. Seems to be connected in a way with the issue of the non lighted (strange behaving) passengers. People still use the subway’s so they function normal.
Can you file a bug report with your save? Am currently looking at issues with passengers walking through walls.
As for the subway, it’s not “meant” to be placed inside… they’re outside structures and are thus affected by sunlight which means that when it’s dark outside they’ll also be dark.
And what @pderuiter said is 100 percent correct, unless we specifically ask for the save in an e-mail we’ll always be the happiest if we get them via Jira!
Edit: Running your save now, can’t seem to reproduce the issue to a great extent. When exactly in the game does this occur? Did you do something special?
Please make the Subways inside structures as well. There are many airports, such as Dallas-Fort Worth International where there are escalators inside the terminals that go to the outside to transportation. These escalators would be synonymous with ACEO’s subways.
And, to reiterate, despite the problems of the last two hotfixes; scrolling about the terminal is VERY smooth, even with pax counts above 6000. Just a small framerate hit.
Contractors continue to fail to work. In this image, the guys with the boxes just stodd there, not moving. As did the guys at the dropoff point.
Edit: I’ve found the issue, will deploy a hot fix later this afternoon. Some rearranging of logic causes the passengers to ignore the fact that their path request has failed. You should build a cross walk in this particular save with the new updated, otherwise people will get stuck in that part of the bus stops.
Well, that’s always something! Haven’t had time to check your airport yet but my guess is that everything is halted when you load the game due to thousands of pax requesting paths and overwhelming the system. This is exactly the kind of issue that should be resolved with the new worker thread for the path finding queue system. If you load your save and let it run for a good amount of time my guess is that eventually persons will get moving.
@Olof cool! Let me know if you have any questions.
Another thing I noticed when I built a subway, passengers already appear in front of it before they are actually built. This is for both arriving people from the subway and people wanting to get into the subway. I believe it has been mentioned before but that was for an earlier release version.
@Olof, my Contractors finally started working. So, I guess it just requires a long wait. Thanks for the insight. My Pathfinding queue is about 6400 and steady.
Also, for anybody with indoor Subways, as I have, you can put lights on them. Works like a bloody charmer. This is a night time image.
@Olof, @Fredrik: no need to rush a hotfix. We can wait. Want to include it in the 25.5 update? Excellent.