Check-in counter cannot connect to the baggage claim area

This is my first time playing this game. I think this is a bug, some other players said my connection is right. But as you can see in the picture, the baggages cannot go downstairs. How to resolve it? (I disconnected the baggage check equipments.)

I’m confused by the title "Check-in counter cannot connect to the baggage claim area ", you connected the ‘checkin desk’ and the ‘baggage claim’ to the ‘baggagee bay’ right? not the checkin desks to the Baggage claim area?

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yeah should be connecting

  1. Check in Desks to Baggage Bay
  2. Stand to Baggage Bay
  3. Baggage Claim Zone to Baggage Bay

What does the above ground look like?

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