So this started with suspecting a bug based on the following situation with sales in a large airport, around 20 stands with the check-in area shown in two screenshots below (This example is a slightly expanded version of NCA Cyprus Nicosia Airport that can be found in the content forum). Have posted this in Beta 7 forum but feel it is more suitable as a general support discussion here.
Current Sales Situation, based on “less” seating in check-in hall. The imbalance is triggered. Further below is the like comparison changing onto the check-in hall seating capacity.
Pre Security Franchise Sales (1 of each type, departure customers only)
Shop Sales 1,500+
Food Sales 300-400
Secure Area Franchise Sales (total for around 3-4 of each type, departure customers only - fully segregated)
Shop Sales 500
Food Sales 900
The issue is if the passenger hasn’t a seat available to wait for check-in (when they pause at the transit structure waiting to walk into terminal), they will instead of waiting, stampede to the shop immediately and use up the demand immediately They also stampede the café but to a lesser extent.
There will be far more important things to tweak and focus on I’m sure. But I’ll live in hope that a tweak might be possible to prevent this “waiting outside, craving a shop” situation, maybe it’s a side effect of the improvements made to franchise demand over reason versions. Ideally if passengers only start to crave franchises once they start entering terminal. Unless of course it’s a chair shop
Here is the simple, like for like comparison demonstrating how pre-check-in seating capacity for passengers, causes major head aches for pre-security franchises.
Enough seats for every passenger waiting to check-in
Shop sales pre-security = 229
Not enough seats for every passenger
Shop sales pre-security = 1100+
Welcome other players to experiment with this. Try remove seats, or significantly increasing seats in your non-secure check-in areas. Run the a few game days to allow adjustment and the results could be similar.
Do we maybe need a minor background tweak to when the craving of franchise shop/food begins to generate only once a passenger has a “target destination” in the terminal aiming for (either a vacant seat, or the check-in desk). It appears passengers only proceed into the terminal once they have either of those targets? Whilst there is a realism element of increased sales from boredom and lack of seats, I don’t think we can realistically provide thousands of seats in a check-in hall to prevent this “over influence”. 10 medium stands can be 10x150=1500+ passengers if flights aren’t staggered.