Help with Multiple Floors Please

Hi, newbie here!

I’ve been struggling to figure out how different floors work in ACEO. I was trying to do some underground parking but the AI refuses to enter the terminal using the underground entrance. Do I need to do something else because it was built underground?

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Your escalators are blocked by the walls on the lower floor.

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Thank you, I’m not very bright obviously

It’s not about brightness, my expertise in fixing things comes from my own experience in breaking things.

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