Medium (Remote-)Stands Boardind Desk Count


#1

Hey Guys,

does anybody know, is the two boarding desk rule for some medium flights still active? Specially for remote stands I ask.


#2

Do you mean, do you need two boarding desks to board remote stands? If so, then not as far as I know, I can get away with 1 boarding desk for any medium stand, that being said, its sometimes a little slower. Also, most of the passengers tend to just join one boarding desk queue. Although, the devs are aware of that problem and I believe are working to solve it.


#3

Thanks! Thats the answer I would hear :wink:
I know this rule from the past that for some medium flights 2 boarding desks are required.


#4

No problem! Although yeah, maybe some flights need two boarding desks, but if they exist, I’ve never encountered them! :joy:


#5

Do you mean check in desk? Medium desk need two check in desks


#6

Do they? I never gave my medium flights two check-in desks hmmmmm… interesting. This could explain many things. :joy:


#7

In the past (3 month ago when I play last time) it remember thet the most medium flight require two desks, but not all. And in game now, also one desks is accepted for some flights


#8

Well, then, that’s good to know! Funnily enough, in one of my airports I was getting check in desk shortages!


#9

There has been a bug where the game allocated too much check-in desks for a flight, that has been fixed (don’t know the bug nr). For a medium stand you should have 2 check-in desks available.

1 boarding desk per stand is enough, you can have 2 boarding desks if you want. But PAX are not ‘intelligent’ enough to actually look at how busy a desk is and if there is another free/less busy desk available and switch to that. So if they queue up for 1 desk they will stay there, if you situate your seating and desks correct they can use both the desks.


#10

As for the check in desks, thanks for the info! For the boarding desks, I had noticed that, its quite funny to see them using one boarding desk and the other is completely empty!


#11

Indeed, can be the same for check-in and security desks. The devs are aware and want to change that over time.