Hey!
It looks like you’re going to make a post in the Support category. We have a lot of members who would like to help out and if you include some pictures in your first post showing your issues and the layout of your airport you might get help a lot faster.
You can remove this text before posting. Thanks!
Hello, I suspect that your issue is that passengers are queuing up for bus stops but not getting processed? This is a known bug and something we are working on handling as soon as possible.
I have the same problem. But my Problem is that this window disappear very fast so i dont have any chance to press yes or no. It will be nice if the game time will paused when this window is coming (My problem appears everytime when my game is running on fast speed )
Are you talking about the delay window? If so, it disappears because the flight was able to leave, i.e. it no longer required your attention.
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Oookay thanks for your fast answer. But can you help me aswell with an other Problem? The thing is that passengers on my current airport are bugging in the terminal since 2 ingame days. And if i click one of them the full game seems to be make trobble …
Here a link to my recorded video: - YouTube
Hmm, how is your zoneing? We would like to take a look at that save, so if you can report and attach it on bug reporting form on the website www.airportceo.com
I report it under ACEO-2587. I hope you can help me 
So, 2 issues here. First the zoning is not correct. If you press Z you can see that they are actually trapped in incorrect zoning. So drag out some secure zone and most will come loose. The others will move after a while, directly to the bus stop, but they are bugged, so don’t click on them as it will throw and error (I fixed this now but not deployed to Steam yet). 
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My submitted save games reported with stuck passengers confirm bug-report 2587
lel …
And thanks @Fredrik for your fast answer. It helps me a lot. The people are now going away and doens’t bugging their any more. I know it was a good idea to buy this game to support you
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