[Solved] HELP! - security staff cant reach the checkpoints to work

#1

Hi all. played this game and managed to build a successful airport but put the game down for a while and now i cant get my security staff to man my checkpoints in my new airport. it says the cannot reach it.

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#2

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#3

Can you also please post a pic of the whole terminal with zones enabled? I assume you have hired security personnel, did they arrive, do you have a staff room?

#4

I think you should leave a row of space between the ques to allow your security agents to reach the checkpoints as they try to reach the front of it

#5

I have hired security personnel. they’re all stood at the bus stop currently. i dont have a staff room yet.

#6

#7

i also tried this already to no change

#8

Good idea, @dewitjur, but I rebuild the situation and staff members can actually cross through queues.

Might sound like a stupid question, @doogie1987, but I ask anyways: Do you have an entrance to the building, so your security can enter it? :roll_eyes:

#9

yes i have many large doors

#10

Sorry, I didn’t see the screenshot, my fault…

But now that I’ve seen it I also see your problem: crosswalks!
Your staff can not cross the streets. :wink:

#11

i have also just set a staff room at the bottom but they cant reach that either

#12

my building contractors can find it fine. just not my actual staff

#13

ah yes forgot about those. thank you

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#14

Contractors can walk EVERYWHERE they want, so they are able to build everywhere.
All other people can cross the streets at crosswalks only.
Happy to help…

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#15

yeah i completely forgot about crosswalks. that sorted it. thanks guys!

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#16

Good to hear it’s solved! Safe flights! :small_airplane:

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closed #17