Delay system is unrealistic

#1

The current system where the airport is making decisions about dismissing or delaying an aircraft is unrealistic.

Airlines have to keep their planes on schedule. Boarding gates should close 10-15 minutes before scheduled departure (more for flights from a remote stand). If people are late to the gate the plane just leaves because it has to remain on schedule (as far as possible) .

However if a requested service isn’t provided, particularly refuelling (when it’s introduced de-icing should also be a no-go item) but other services as well, the plane should stay put and you shouldn’t be able to send it away because a plane without enough fuel, or ice on it’s wings, isn’t going anywhere.

9 Likes
#2

1 Like
#3

The way I’d break it down in terms of delays:

Just leave if:

  • Passengers are late (15 mins before scheduled departure time, more for flights from a remote stand) to the gate.

Cannot leave/forced delay (no-go) items if:

  • Refuelling (if requested) not completed
  • De-icing (if requested) not completed
  • [When implemented] Maintenance (if requested) not completed

Airport has option to dismiss aircraft if:

  • Baggage handling (if requested) not completed
  • Ramp agent Service Round (if requested) not completed (the only mandatory external inspection before departure is the one conducted by the pilot)
  • [When implemented] Catering (if requested) not completed
  • [When implemented] Cleaning (if requested) not completed

Penalties for delays/incomplete turnaround services

  • If passengers are late because check-in opens so late or security queues are so long (but not because they’re in shops/food places or the bathroom) that passengers can’t get to the gate on time there should be a small reduction in passenger (but not airline) satisfaction

  • If a flight is delayed by a no-go item the current ‘penalties’ should apply (reduced airline satisfaction, reduced completion payment)

  • If a flight is delayed by an option item the penalties should be:

  1. If you don’t dismiss the flight and take the delay the same as for no-go items but at a lower rate (eg. a 30 minute causes a smaller drop in airline satisfaction and a smaller reduction in completion payment than if it was a no-go item causing the delay)

or

  1. If you dismiss the flight before all the requested optional services are completed, the drop in airline satisfaction and the reduced completion payment is a fixed amount for each service (baggage handling/ cleaning/ catering/ service round) that hasn’t been completed.

That fixed amount doesn’t necessarily have to be the same for each service eg. no baggage handing has a bigger penalty than no cleaning etc.

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#4

I’d also would say if runway is closed for 20 minutes (In game) aircraft would divert to nearest airport, and you’ll loose money and happiness from airline. :wink::smiley:

#5

Not having a pushback truck available should also be a no-go item.

#6

Scaling down / changing massive numbers of stuff in A-CEO has not been bug reported decently at all. We should have a sprint / competition or something alike, to have everyone strip down their huge airports and start bug-reporting on them massively. Then after a while all stripping down / scaling down or changing airports should be less pain full; like airplanes that keep coming in at a fully locked down airport (as in, all strips closed).