Passengers leaving secure zone with wrong exit

#1

Hi all,

suddenly passengers started leaving secure zone using a staff only security exit (exit leads to a staffroom, staff zone is extended to wall limits and door limit also).

Why that has started happening?

I also get “passenger can’t find their way” notification because they get stuck inside staffroom, and they also start walking through walls and through security checkpoint (entry only)…

Game version 30 1 9

#2

where the secure exit located - please provide with screenshots

#3

if the secure exit itself isn’t staff zoned, pax will use it.

1 Like
#4

Yes staffzoned also area near security exit, anyway this is clearly a bug

#5

While on your screenshot there is no staff zone underneath that secure area exit you dont want the pax to use. Not a bug
Make sure the staff zone is under the entire secure area exit, not just the exit of it.

2 Likes
#6

the proper design is you need put secure exit at appropite area away from staff area
if you want delicated area for secure exit for staff - you need is place staff zone under the secure exit to restrict access to exit area if area is used for staff

1 Like
#7

Hello,

Mark secure exit and couple tiles in secure area as “Staff Zone”. Your problem will be solved

2 Likes
closed #8

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